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DevOps Support Lead, WordPress/Hosting
With 20+ years of experience, I specialize in high-performance, secure WordPress ecosystems — from architecture to optimization. My work includes:
- WordPress Plugin Development: Authored two plugins in the official repository:
- Security Header Generator: Hardens site security via HTTP headers (X-Content-Type, CSP, HSTS, etc.).
- The Cache Purger: Streamlines cache management for dynamic sites..
- Enterprise WordPress Management: Leading client-facing support for high-traffic deployments, ensuring zero-downtime updates, vulnerability patching, and PHP/MySQL tuning.
- Full-Stack Hosting Expertise: Administering LAMP/LEMP/IIS, cloud platforms (AWS, GCP, WP Engine, Pantheon), and control panels (cPanel, ServerPilot, Cloudways) for 99.9%+ uptime.
While I support .NET environments, my passion is crafting bulletproof WordPress solutions — scalable, fast, and secure by design.
Professional Experience
DevOps Support Lead, WordPress/Hosting – May 2014 ~ May 2025
Emagine Communications LLC ~ Fall River, MA
– Lead client-facing technical and web support for all clients
- Manage Linux and Windows Web, Database, and Email Servers
- Provide support for server control panels like CPanel, WHM, and ServerPilot, as well as Cloud SaaS platforms such as AWS, WPEngine, Cloudways, and Pantheon
- Maintain and support existing websites, including development in PHP, .Net, MySQL, Microsoft SQL, and WordPress
- Ensure WordPress security, hosting, and core/plugin updates for all clients
Web Developer – June 2012 ~ October 2013
Foresite Technologies / Infotree Web Services ~ East Hartford, CT
– Develop and optimize CMS & E-commerce web applications
- Create and enhance custom CMS, ModX, and WordPress solutions
- Troubleshoot and maintain Linux web, database, and email servers
- Utilize PHP, .Net, MySQL, Microsoft SQL, ModX, Magento, and WordPress best practices
- Provide ongoing support for existing websites and applications
Software Developer – Nov 2007 ~ May 2009
MembersFirst, Inc. ~ Wayland, MA
– Develop web applications and automation processes
- Develop and maintain custom CMS utilizing Microsoft SQL, .Net, JavaScript, and XML for golf courses and country clubs
- Maintain existing websites and provide support for the custom CMS
- Sync and maintain account statements and membership rosters utilizing REST & SOAP API’s
Vice President of Development – May 2006 ~ Sept 2007
Internet Services Inc. ~ Novato, CA
– Lead web development and support for company and client sites
- Manage development and design services using various technologies
- Provide hosting and tech support for incoming client tickets
- Utilize PHP, .Net, MySQL, Microsoft SQL, and WordPress best practices
- Develop and maintain product and service documentation
Contract / Business Experience
Sole Proprietor – Jan 2000 ~ May 2014
o7th Web Design ~ Chicopee, MA
– Develop and maintain websites and applications using various technologies
- Manage web hosting services and domain name registration
- Setup and maintain Windows and Linux web servers
- Manage client site design and development and maintenance practices
- Utilize PHP, .Net, MySQL, Microsoft SQL, and WordPress best practices
Web Developer – Oct 2009 ~ Sept 2010
Renterspool ~ Burlingame, CA
– Develop rental and HOA payment gateway
- Create property management social networking features
- Utilize SQL 2005 Backend, vbScript, and AJAXian templated front end
- Optimize website performance and user experience
- Maintain security protocols and ensure data integrity
Volunteer Experience
Stock & Web Developer – Jan 2020 ~ June 2020
One Call Away Foundation ~ Agawam, MA
- General food bank stocking
- Web site design utilizing Wix